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Customer Service Rep Call Center Resume Sample

This is definitely a superb Customer Service Rep sample resume, which will assist you to stand out from the crowd. Use this Customer Service Rep sample resume as a template and you’ll be nicely in your method to landing your subsequent job interview. Till our subsequent post, we wish you a lot luck and good results inside your search for a Customer Service Rep job and career objectives in Customer Contact Center.

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Customer Service Rep Resume Sample

ryan SMITH

1234 Sample lane, austin, louisiana, USA

Cellular: 768-8900

Email: Customer Service Rep

summary of qualifications

Customer Service Rep with over 3 years of Customer Contact Center experience. Areas of expertise include (insert your areas of expertise). Proven ability to (insert your proven track record). Honest, takes initiative, planning ability fluent in Romanian and English.

ryan takes on the conventional and the most unconventional challenges to deliver results that exceed expectations; possesses strong interpersonal and leadership skills for any employer looking for rare talent

Walter White, Director of Day Care

work experience
American Customer Contact Center Inc, austin, louisiana, 2006 to Present

Customer Service Rep

Call Center Rep in a busy and quick pace call center environment delivered a broad range of customer service inquiries. Present assistance by addressing the wants of business and residential buyers. Explain monthly statements, resolve billing troubles, track missing deposits, order supplies, refund overcharges, and make certain that all account information and facts on file is recorded accurately. Multi-tasked between diffusing calls and computer work.

  • Resolved over 98% of billing inquiries, disputes, payments, change of service requests, and general technical
  • inquiries by way of troubleshooting support.
  • Received Customer Service Rep of the month for 4 consecutive months for professional, courteous, and responsive service to our customers.
  • Responsible for providing customer service support on Cablevision products.
  • Consistently and accurately document to databases as needed.
  • Identify and deal with as appropriate, upgrade and retention opportunities.
  • Consistently meet all delivery, technical, productivity, and procedure objectives.


  • Certified Customer Service Rep.
  • Customer Call Center News Weekly, Overcoming Limitations In Customer Contact Center, 2008.


  • North American Customer Service Rep Society.
  • National Customer Contact Center Association.

educational credentials

  • Business Degree, University of louisiana, 2002.
  • Customer Service Rep Diploma, College of austin, 1999.
  • Customer Call Center Certificate, louisiana Technical Institute, 1999.

charity and social responsibility

  • Customer Contact Center Society, Fundraiser, 2003 – 2009.
  • street youth Customer Contact Center, Treasurer, 2002 – Present.