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Customer Service Representative resume sample

Review this Customer Service Representative sample resume, for concepts to aid you stand out from the crowd. Use this Customer Service Representative sample resume as a totally free template and you’ll be properly in your method to landing your subsequent job interview. Till our subsequent post, we wish you significantly luck and good results inside your career search for that ideal Customer Service Representative job.

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Customer Service Representative Resume Sample


mason SMITH

1234 Sample cresent, burbank, north carolina, USA

Cellular: 768-8900

Email: Customer Service Representative


resume summary

Customer Service Representative with over 3 years of Client Care experience. Areas of expertise include (insert your areas of expertise). Proven ability to (insert your proven track record). cheerful , analytical , teamwork skills , fluent in french and English.


mason takes on the conventional and the most unconventional challenges to deliver results that exceed expectations; possesses strong interpersonal and leadership skills for any employer looking for rare talent

Walter White, Director of Day Care


employment history
American Client Care Inc, burbank, north carolina, 2006 to Present

Customer Service Representative

  • Communicate with existing customers and new subscribers regarding general service inquiries and promotion of products and services.
  • Responding to customer inquiries and needs, over phone and email
  • Occasional front desk reception coverage
  • Liaising with warehouse CSRs and sales staff to get information necessary to reply to customer inquiries
  • Manage customer relationships by providing excellent customer service
  • Special projects and other duties as assigned
  • Listen, understand, and respond to customer inquiries.
  • Sell and promote value-added products and services.
  • Follow up and communicate with specific departments for escalation and resolution of more complex problems.



  • Certified Customer Service Representative.
  • Client Care News Weekly, Overcoming Limitations In Client Care, 2008.


  • North American Customer Service Representative Society.
  • National Client Care Association.

educational credentials

  • Client Care Degree, University of north carolina, 2002.
  • Customer Service Representative Diploma, College of burbank, 1999.
  • Client Care Certificate, north carolina Technical Institute, 1999.

community involvement

  • Client Care Society, Fundraiser, 2003 – 2009.
  • children’s hospital Client Care, Treasurer, 2002 – Present.