Customer Service & Business Manager Resume Sample
Use this sample Customer Service & Business Manager resume like a template on your next Customer Service job application.
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Customer Service & Business Manager Resume Sample
elijah SMITH
1522 Sample court, baltimore, maryland, USA
Cellular: 768-8900
Email: sample-resumeegreatresumexample.com
Customer Service & Business Manager with over 3 years of Customer Service experience. Areas of expertise include (insert your areas of expertise). Proven ability to produce strong results while maintaining excellent customer service (insert your proven track record). Fluent in spanish and English, tolerant, cheerful, problem solver.
elijah consistently demonstrates an ability to rise to any challenge and achieve success, problem solver, strong interpersonal skills and honest for any employer looking for rare talent
Dexter Godrick, Director of Customer Service
Customer Service & Business Manager Answer emails
- Answered over 66 calls from the phone lines between 9 am and 4 pm.
- Answered questions (subject and product related) received via email and bulletin board
- Billed and followed up with wholesalers on a monthly basis
- Created and sent out the monthly newsletter called “Time Lines” and grew readership from 122 to 4466 in one year
- Followed up on purchase orders with vendors and maintained facebook marketed and giveaways
- Managed inventory on websites and replenished stock by ordering
- Completed admin duties such as filed, ordered office supplies and kept the offices tidy and organized
- Kept the online stores clean and organized i.e. fixed broken links, changed descriptions, reorganized products within categories, added new categories, etc
- Trained new staff on the procedures on returns and management of stock
CERTIFICATIONS AND PUBLICATIONS
- Certified Customer Service & Business Manager
- Customer Service weekly Publication – proved your case, 2009
Customer Service societies
- North American Customer Service & Business Manager Society
- National Customer Service Association
educational credentials
- bachelor of environmental design Degree, University of maryland, 2009
- Customer Service & Business Manager Diploma, College of baltimore, 2009
- Customer Service Certificate, maryland Technical Institute, 2009
- Customer Service Society, Volunteer orientation associate, 2009 – Present.
- american society for the prevention of cruelty to animals, volunteer trainer, 2009 – Present.
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