Entry Level Sales and Service Rep Resume Sample
This Entry Level Sales and Service Rep sample resume and highlights a degree along with Customer Service certification. Use this sample Entry Level Sales and Service Rep resume like a template on your next Customer Service job application.
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Entry Level Sales and Service Rep Resume Sample
gavin SMITH
1849 Sample court, buffalo, new york, USA
Cellular: 768-8900
Email: sample-resumeegreatresumexample.com
Entry Level Sales and Service Rep with over 3 years of Customer Service experience. Areas of expertise include (insert your areas of expertise). Proven ability to manage multiple projects simultaneously, with high attention to detail (insert your proven track record). Fluent in hindi and English, go getter, drive to produce strong results, planning ability.
gavin brings an enthusiasm to work that encourages the rest of the team to improve, high energy, strong interpersonal skills and self-starter for any employer looking for rare talent
Dexter Godrick, Director of Customer Service
Entry Level Sales and Service Rep
- Followed up on customer calls
- Gathered detailed information and follow any troubleshooting / escalation procedures available
- Handled inquiries and questions about all services provided
- Trained admin staff on procedures relate to phones, data entry, entering payments into system, filing, greeting walk-ins and mail distribution from Mailroom
- Conducted 50-100 cold calls per day, and send out 75+ emails per day
- Contacted clients via telephone and email regarding status of account and current campaigns
- Created marketing strategies and procedures to bring on more buyers and sellers to run campaigns in multiple industries insurance, debt, education, etc).
- Presented training on industry trends in Insurance Company, Online School, etc.
- Creating learning curriculum on new staff procedures on how to generate and sell leads or marketing data
- Identified client’s needs and develop customized solutions to meet those needs
- Managed a portfolio of existing clients, and ensure that all campaigns are running smoothly for them
CERTIFICATIONS AND PUBLICATIONS
- Certified Entry Level Sales and Service Rep
- Customer Service joint Publication – 6 tips to help you better leverage technology, 2008
Customer Service societies
- North American Entry Level Sales and Service Rep Society
- National Customer Service Association
education and training
- bachelor of science in global resource systems Degree, University of new york, 2001
- Entry Level Sales and Service Rep Diploma, College of buffalo, 2001
- Customer Service Certificate, new york Technical Institute, 2002
social responsibility
- Customer Service Society, Volunteer funds campaign, 2010 – Present.
- billy graham evangelistic association, volunteer word processor operator, 2006 – Present.
