Sample Desktop Support Resume 6
Desktop Support Administrator Resume Sample
If you’re a desktop support administrator trying to uncover a job inside the Information Technology then you ought to read this post. These days, we take a appear at a sample desktop support administrator resume. The resume that we present beneath could be employed as a template for a sample desktop support administrator or desktop support administrator resume.
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Desktop Support Administrator Resume Sample
samuel SMITH
1234 Sample avenue, birmingham, monta, USA
Cellular: 768-8900
Email: sample-resume@greatresumexample.com
Desktop Support Administrator with over 3 years of Information Technology experience. Areas of expertise include Microsoft A+ certification, Microsoft Certified Systems Engineer (MCSE), Excellent knowledge of Microsoft Windows and major Operating Systems (Mac, Linux, etc.) Very strong analytical and troubleshooting skills(insert your areas of expertise). Proven ability to manage various application packages, such as Microsoft Office, IIS, Exchange, Outlook, and anti-virus packages(insert your proven track record). Willingness to assist internal and external clients ,adaptable , leadership qualities , fluent in French and English.
samuel takes on the conventional and the most unconventional challenges to deliver results that exceed expectations; possesses strong interpersonal and leadership skills for any employer looking for rare talent
Walter White, Director of Day Care
Desktop Support Administrator
- Achieved highest client support ratings in the department and exceeded standards for trouble ticket turn around times
- Provided internal customer support for various divisions of the company.
- Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software
- Escalated issues to the department manager for help when necessary
- Collected and document user’s requirements
- Authored user manuals and desktop standard
- Assisted with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software
- Trained and orients client staff on use of hardware and softwar
- Enabled employees and contractors in our Richmond office to gain maximum productivity from our IT infrastructure
- Supported 175 end users in many aspects of the hardware and software environment
- Installed hardware, applications, maintain LAN / WAN / Wireless networks, support remote access users, develop documentation, the IT team
- Prepared and presented report to management on organization’s security and virus protection audit
CERTIFICATIONS AND PUBLICATIONS
- Certified Desktop Support Administrator.
- Information Technology News Weekly, Overcoming Limitations In Information Technology, 2008.
Information Technology societies
- North American Desktop Support Administrator Society.
- National Information Technology Association.
schooling
- Chemistry Degree, University of monta, 2002.
- Desktop Support Administrator Diploma, College of birmingham, 1999.
- Information Technology Certificate, monta Technical Institute, 1999.
charity and social responsibility
- Information Technology Society, Fundraiser, 2003 – 2009.
- cancer association Information Technology, Treasurer, 2002 – Present.
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