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Sample Executive Assistant Resume 3

Remember that a great executive is really largely dependent on his or her EA to keep his schedule on time, be politically savvy, exercise discretion and so forth. So make sure you lists these qualities in your Executive Assistant Resume.

TOM JONES, CA

444 Willow Ave, Vancouver, BC V8Z 6S7
sample_ca_resume@yahoo.ca, 604-123-4567

Professional Objective

Professional Administrative Management, Office Management or Senior EXECUTIVE ASSISTANT position with a progressive organization that fosters a good working environment, recognizes solid work ethic and that will benefit from my 14+ yrs as Executive Assistant with Corporate Administrative Management experience. 90 wpm, advanced microsoft word, excel, powerpoint and access skills. Fluent and French and English.

Summary of Qualifications

Administrative Management professional experienced in a fast paced environment.

Strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to maintaining an efficient and positive work environment. Confident and poised while interacting with individuals at all levels. Detail oriented and resourceful, able to multi-task, prioritize, and manage time lines effectively.

Functional Strengths:

  • Employee HR /admin and client relations
  • Drafting confidential internal/external business documentation
  • Implementing internal policies/procedures
  • Conflict resolution while maintaining positive internal/external relationships
  • Accounts Payable/Receivable
  • Payroll/group benefit plan administration
  • Bookkeeping/general accounting (proficient with Quick Books)
  • Banking functions (bondable)
  • Maintaining internal information systems
  • Worked directly with Executive Management (President/Vice President)
  • Hiring/training and managing daily schedules/activities of all administrative staff

Professional Experience

GTE Telecom Network Corp. – Vancouver BC August 2000 –Current

Company Administrator

GTE Telecom Network Corp. is a small marketing operation owned and operated by Mr. Gary Gains. I have been taking care of all company administrative tasks, bookkeeping, banking and financial functions on a part time basis for the past 8 yrs Executive Assistants in conjunction with my full time duties as the Administrative Operations Manager for Global Teleservices.

Global Teleservices – Vancouver BC August 1998 –February 2008

Administrative Operations Manager

Global Teleservices was a marketing company that managed multiple inbound and outbound projects from admin, internal client database updating, appointment setting, surveys and outbound sales and retention. During its 12 yr Executive Assistant run it performed services for various clients including Pacific Press, Kodak-Cero and American Executive Assistant Services. Employed 120+ running day and evening/weekend shifts and was expanding to accommodate Executive Assistants client needs and new projects.

As Administrative Operations Manager, I was ultimately responsible for coordinating and managing all aspects of daily administrative & financial functions ensuring that all obligations, staff and arising issues were effectively managed.

On top of regular daily administrative/office duties my responsibilities included:

  • Daily management of Administration Department including the Project Manager, Administrative Assistant and Receptionist
  • Oversee Verification/Quality Control departments
  • Performed HR functions including performance reviews, employee correspondence and conflict resolution as required
  • Responsible for all bookkeeping, (QuickBooks) AR, AP, petty cash, expense reimbursements, banking functions and government remittances
  • Produced bi-weekly payroll for 60-80 employees, (Via Ceridian Canada’s Micropay) administered company benefit plan (Co-operators)
  • Personally handled time critical and confidential projects /requests as required by President/Vice president
  • Primary point of contact for all vendors, banking, financial and government institutions
  • Issued all employee, vendor and supplier payments (had independent signing authority)

Administration/Project Manger July 1997- August 1998

Ensured a variety of administrative tasks completed accurately within timeliens with a focus on project reporting and quality assurance.

  • Produced internal/external project reports, verification management reports and sales statistics
  • Compiled, reviewed and amended daily project data, transmitted data and daily reports to clients.
  • Reviewed, monitored and resolved procedural and quality control issues within our Quality Assurance Department
  • Executive Assistant, amended and updated training materials, verification and project scripting according to client guidelines
  • Hired, trained and supervised support staff
  • Fill in reception work when required
  • Prepared management meeting agendas, minutes taking and distribution

Quality Assurance of Canada – Vancouver BC April 1995 – August 1996

Western Regional Manager

Quality Assurance of Canada was a admin/quality assurance company that worked directly for various marketing firms. I had the unique opportunity of setting up and organizing this new venture from its onset.

As the Western Regional Manger my responsibilities were the same as outlined below under Branch Manager with the addition of the following:

  • Served as the principal liaison with our Calgary location ensuring that all policies and procedures were being adhered to
  • Responsible for interviewing, hiring and training replacement Calgary Branch Manger
  • Coordinated problem resolution strategies to improve procedures and efficiency of daily office functions

Branch Manager August 1994 – March 1995

My main role as Executive Assistant was to ensure the smooth running of all daily operations with 15+employees operating two shifts a day, six days a week.

  • Created dept procedural guidelines with our clients concerning reporting issues, customer inquiries and information flows
  • Responsible for hiring, training and the daily management of 15+ admin/verification employees and two administrative staff members
  • Principal liaison with our clients sales department
  • Produced daily sales reports and tracked status of incoming orders for 60+ sales representatives
  • Prepared multiple commission sales reports on a weekly and bi-weekly basis for our clients in addition to producing and processing internal payroll
  • Developed office processes and amended training materials and verification scripts for new clients/products and services as required in addition to producing the first official internal policies and procedures manual
  • Submitted invoices for payment and prepared petty cash reports
  • Reported directly to the president of I.V.C .

American Telephone Corporation (C.T.C) – Seattle December 1993-August 1994

Office Manager

 

Quebec TEL – West Coast Administrative Training August 1987 – September 1991

Montreal Adult Education, Office Clerk

Education

1986 West Hill High, Secondary V Diploma – West Coast Administrative Training

1991-1992 Westmount Adult Ed. Pre-requisite Credit Classed – West Coast Administrative Training

1992-1993 Dawson College C.E.C Business Management – West Coast Administrative Training Computerized Financial Accounting and Data Base Systems

1998 Langara College Bookkeeping 1&2 (refresher courses) Vancouver BC

ReferencesAvailable upon request