Information Technology or IT is a career field focused on design, support and protection of computer systems, hardware, software applications and so forth. Examples of IT jobs include:
Below, I provide resume tips for IT professionals. In addition, I discuss some of the most common mistakes on information technology related resumes.
Having managed IT, I am one of the few HR pros that have a background in information technology. But I can tell you that most HR folks (unless they are experienced technical recruiters) have absolutely no clue about all things tech. So filling your resume with technical jargon and acronyms is not a problem except for the fact that often it’s HR that screens resumes. So unless you are mailing your resume directly to the IT Manager, you have to consider your non-technical audience.
This means to spell out acronyms where you can in case HR runs resume database queries using only the long form of the word. Better yet, use include both acronyms and long forms. For example, specify quality assurance tester in addition to QA Tester in your job titles.
Most technical resumes focus on listing as many technical terms as possible. For example, most systems admin or network administrators list as many different hardware and software components as possible, believing this gives them an advantage. While it may be advantageous to have experience with both linux and windows, it is also very advantageous to list soft skills such as interpersonal and communication skills. The number one complaint employers have about many ITprofessionals, whether database admin, system admin, programmer or desktop support is the lack of soft skills. So be sure to include your soft skills to an employer that you are not only technically competent but that you will also “fit in“.
A really good section to include on information technology resumes is a technical skills list. List your technical skills and competencies, rate your level of expertise, including your years of experience for each skill. For example, here is a software skills table I created for a website developer:
|Software||Level of Experience||# Of Years Experience Using:|
|Illustration and Design|
|Microsoft Excel, Access, Windows XP (more to come from Dean)|
I really like tables like this because it summarizes technical skills for IT professionals. Also by including a table like this, it improves the searchability of your resume in resume databases.