Assistant IT Manager sample resume
Below is a great Assistant IT Manager sample resume or IT Analyst example resume. This sample information technology sample resume includes a summary of qualifications in the front of the resume. The summary in this Assistant IT Manager sample resume or IT Analyst example resume is designed to provide the employer a synopsis of your technical credentials and achievements as an Information Technology professional before attention is lost.
Assistant IT Manager sample resume or IT Analyst example resume
JANE SMITH
(215) 123-4567 288 – 9995 Willow Street, San Francisco, CA, USA S6P 3S5
IT_manager-resume-@yahoo.com
“Jane is a pleasure to work with, her strong work ethics and communicati0n skills have earned the respect of her peers. I believe Jane would be a bright addition to any IT department she joins.”
Summary of Qualifications
Experienced, business oriented IT Manager with great people skills and strong infrastructure technical background. Eight years of experience as a team leader / supervisor / manager in 250 – 350 employee companies, managing up to seven FTEs. Proven project management skills on projects lasting up to 6 months and budgets over $500K CDN. Twelve years of full time experience as a senior system / network administrator and analyst in mission critical Windows NT4 / 2000 / 2003 / XP / VMware ESX physical and virtual environments. Creative, strong communicator, with a proven ability to deliver under pressure.
INFORMATION TECHNOLOGY CONSULTING INC, Vancouver, BC, 2005 – Present
Assistant IT Manager
- Running the IT Department on a day to day basis, supervising six full time employees and reporting to the IT manager
- In charge of successful implementation of several IT related projects:
- Deployment and configuration of Trend Anti Virus software throughout company
- Route Accounting Transaction System for Distribution Department
- Hardware and Software asset register to establish software license compliance
- Symposium Express Call Center system upgrade
- Communicating with department managers, identifying business requirements and proposing an IT solution respecting budget and time constraints
- Business case construction and detailed justification for all IT capital expenditures exceeding $1.000 CDN
- Point of contact for vendors providing IT related services: Telus, TLD, MicroAge, SoftChoice
- BC representative to corporate Help Desk Initiative group, tasked with evaluation and implementation of a single Help Desk software solution for all of Trader Classified Media’s North American offices
- Establishing Information Technology policies on data backup, e-mail system, IT asset register, anti-virus system
- Providing technical guidance to IT department staff, developing and improving their skills in supporting 180 workstations and 35 servers, mainly HP – Compaq with small number of generic workstations.
- Gained hands-on experience with :
- Citrix MetaFrame XP
- Windows 2000 / 2003 Server in NT4 multidomain model
- Software repackaging tools, WinInstall 2003 and InstallShield Admin Studio 5.5
- GFI Languard – Windows Patching solution
- Network Inventory Navigator – centralized hardware and software inventory.
- Trend ServerProtect and OfficeScan products
- ACCPAC financial software package deployment
SYSTEMS ADMINISTRATOR SERVICES, Vancouver, BC, Canada, 2000 – 2005
Systems Administrator
- Team leader of four Information Technology staff in main and regional offices, reporting to the Director of Finance
- Planning, organizing and supervising IT related activities within the organization
- Establishing Information Technology policies on computer and data security and user training throughout the company
- Maintaining high level of data security by means of advanced router and server configuration
- Configuring and maintaining NT4 PDC / BDC, 2000 Active Directory, Exchange 5.5, IIS 4.0, VPN RAS, MS Proxy 2.0 servers serving 180 users
- Analyzing, diagnosing and fine-tuning LAN and WAN with NT4 / 2000 based servers, with focus on high availability, security and system performance
- Custom PERL script development for task automation, e-mail notification, system-wide automatic problem reporting
- Design and development of Exchange to GSM mobile phone network gateway, done in PERL
- Remote administration using Remote Admin, VNC and Remote Desktop tools
- Deployment and integration of McAfee VirusScan, NetShield and GroupShield in enterprise environment
- Deployment of Veritas BackupExec centralized backup solution
- Deployment and configuration of integrated faxing solution, FaxMaker for Exchange
- Implementation of Norton GHOST software, automation and scripting
- Experience in deployment and maintenance of EXACT Financials software package running on Oracle 9i database, setup of backup, ODBC connections and monitoring
- Installation and configuration of MRTG scripts for SNMP network device monitoring, including all NT4 and 2000 servers and active network components company-wide
University of Calgary, AB, Canada, 2000
Bachelor of Chemistry
Computer Diploma, BCIT, BC, Canada 1999.
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