Retail Manager Resume Example – Canadian Tire Manager
All you aspiring canadian tire managers and retail managers read this article. Today we cover resume tips for a retail manager. In addition, you will be presented a great sample canadian tire manager resume. This retail manager sample resume is an example of a great resume designed to land you your next job at high profile retailers like canadian tire, walmart, home depot and so on.
Read this post and learn how to write a great retail manger resume!
Retail Manager Resume Example – Canadian Tire Manager
TOM JONES, CA
444 Willow Ave, Vancouver, BC V8Z 6S7
sample_ca_resume@yahoo.ca, 604-123-4567
Career Objectives
To secure a management position in a high growth company with considerable advancement opportunities, ideally, in a business development capacity with an emphasis on customer service.
Employment History
Commonwealth Bank of Canada, London Act Branch, Toronto, Canada, Sep 08 to Sep 09
Position/Title: Personal Lender/ Home Loan Officer (Credit decision authority $1M)
Responsibilities:
- Look after all home loan client, manage all home loan file for the branch
- Interview client, process home loan application, follow application until settlement
- Cross sell Loan Protection, Income Protection, Home and Content Insurance, Motor Vehicle Insurance.
- Referral to financial planning and other specialist services
- Train and Develop branch staff to do the maintenance on home loan account
Commonwealth Bank of Canada, Dickson Branch, June 06 to Sep 08
Position/Title: Customer Service Specialist/ Financial Services Representative
Responsibilities:
- Provide excellent customer service, report to branch Manager, resolve customer complaint
- Open or Close customer Account, process Credit Card application, process personal loan application
- Process home loan application, process motor vehicle insurance, home and content insurance, travel Insurance
- Process International Money Transfer, Foreign exchange
Commonwealth Bank of Canada, Dickson Branch, January 06 to June 06
Position / Title: Customer Service Representative
Responsibilities:
- Cash handling, provide information to client, open up new account, open term deposit
- Periodical payment, reoccurring transfer, account closer, split banking
- Cheque special clearance, ordering new cards
- Set up pin change, internet and phone banking, refer for credit cards
Canadian Tire, Coles group LTD, Multi Franchise Shell Petrol/Gas station
Toronto Canada, Operating as Eureka operations PTY LTD, January 03 to Dec 05
Retail Trade manager, Canadian Tire, Canada
Responsibilities:
- Optimise store prohibit and productivity through Coles processes and resources
- Liaise with the Area Manager to ensure appropriate service levels are provided through correct rostering in the service department
- Management of all in-store reporting and operating systems
- Maintain and manage all office supplies and office space including vendor management
- Forecast, plan and priorities work and resource requirements
- Foster a team culture ensuring good communication and information sharing( feedback, advice, input) to the store team
- Determine staffing requirement and oversee hiring of staff
- Interview new recruits and provide training and development to new employees
- Provide administrative support to all staff and higher level support to the HR Manager and business directors as required
- Determine service and merchandise to be sold
Canadian Tire, Customer Service Operations, Toronto Canada, January 01 to January 03
Customer Service Officer
Responsibilities:
- Providing excellent customer service, reporting to the store manager
- Cash Handling, receiving and reconcile stock against invoice
- Provide training to new recruits, supervising and coordinating sales staff
- Resolving problems that arise e.g. Customer complaint
- Reporting to the RAM concerning weekend fuel price, monitoring competitor price over the weekend
University of Toronto, Toronto Canada, Masters in Human Resource Management, July 2004
University of Toronto, Toronto Canada, Graduate Diploma in Employment Relations, July 2003
Skill Summary
Non Technical Skills: Leadership; Team Building; Negotiation; Change Management and Strong Analytical Skills.
Computer Skills: Excellent computer knowledge: Microsoft office suite (Word, Excel, Access, PowerPoint), capable of performing basic computer upgrades including adding memory, sound and VG cards, modems, loading software programs and trouble shooting basic software and hardware problems. Almost 15 years experience in researching and communicating on the internet.
Professional and Personal Achievements:
- Certificate III in Financial services
- Best Customer Service Specialist in North Toronto
- Certificate II in Retail Operations
Interests
Cricket, Soccer, Hiking, Basketball, Films and Travel.
Retail Jobs
Check out who is hiring Retail professionals in your city. Get a great job that allows you to work with the public use your strong customer service skills. Apply today for employers like Nordstrom, Wallmart, Costco Wholesale Corp. and Home Depot you have nothing to lose!
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